Thank you for choosing FabricNX for all your fabric needs. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us. By using the FabricNX website and services, you consent to the practices described in this policy.
1. Information We Collect:
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- Personal Information: We may collect personal information, including but not limited to your name, email address, mailing address, phone number, and payment information when you make a purchase or create an account.
- Transaction Information: We collect information related to your transactions on our website, including the products you purchase, order history, and payment details.
- Communication: FabricNX may collect information from your interactions with us, such as customer support inquiries, emails, and feedback.
- Website Usage: We collect data about your use of our website, including your IP address, browser type, device information, and cookies.
2. How We Use Your Information:
We use your information for the following purposes:
- Order Processing: To process and fulfill your orders, send order confirmations, and provide shipment tracking information.
- Customer Support: To respond to your inquiries, provide assistance, and resolve any issues.
- Communication: To send you updates, newsletters, promotional offers, and information about our products and services with your consent.
- Website Improvement: To analyze website usage, improve our services, and enhance your shopping experience.
3. Information Sharing:
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information with the following entities:
- Service Providers: We may share information with trusted service providers who assist us in delivering our products and services, such as payment processors, shipping carriers, and marketing partners.
- Legal Compliance: We may share your information when required to comply with applicable laws, regulations, or legal processes.
4. Security:
We take security seriously and employ reasonable safeguards to protect your personal information from unauthorised access, disclosure, alteration, or destruction.
5. Your Choices:
You have the following choices regarding your personal information:
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- Access and Update: You may access, update, or correct your personal information by logging into your FabricNX account.
- Opt-Out: You can opt-out of receiving promotional emails from us by following the unsubscribe instructions provided in the email or by contacting us.
- Cookies: You can manage cookies through your browser settings. Please note that disabling cookies may impact your browsing experience on our website.
6. Children's Privacy:
FabricNX does not knowingly collect personal information from children under the age of 13. If you believe we have unintentionally collected information from a child, please contact us to have it removed.
7. Changes to Privacy Policy:
We may update this Privacy Policy from time to time. The latest version will always be available on our website, and the date of the most recent revision will be displayed.
8. Contact Us:
If you have any questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us at [email protected] or through our website.
By using FabricNX’s website and services, you agree to the terms of this Privacy Policy. Your privacy is important to us, and we are committed to safeguarding your personal information.