Thank you for choosing FabricNX for all your fabric needs. We are committed to providing you with the highest quality fabrics and exceptional service. To ensure a smooth shopping experience, please review our shipping policy below.
1. Shipping Methods and Delivery Times:
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- Standard Shipping: Orders shipped via standard shipping will typically arrive within 5-7 business days after processing.
- Expedited Shipping: If you need your fabrics sooner, we offer expedited shipping, which will deliver your order within 2-3 business days after processing (Extra Cost)
- Free Shipping: Enjoy free standard shipping on all orders within India.
2. Order Processing:
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- All orders are typically processed within 1-2 business days after payment verification.
- You will receive an email confirmation with tracking information once your order has been shipped.
3. Tracking Your Order:
To track your order, please use the tracking information provided in the shipping confirmation email. If you have an account with FabricNX, you can also log in to your account to check the status of your order.
4. Shipping Restrictions:
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- We cannot ship to P.O. boxes; please provide a physical address for delivery.
5. Returns and Exchanges:
If you are not satisfied with your order, please refer to our Return Policy for information on how to initiate a return or exchange. Shipping costs for returns or exchanges are the responsibility of the customer unless the item received is damaged or incorrect.
6. Lost or Damaged Shipments:
In the rare event that your order is lost or arrives damaged, please contact our customer support team immediately. We will work with the shipping carrier to resolve the issue and ensure you receive your order or a replacement promptly.
7. Contact Us:
If you have any questions or need assistance with your order or shipping, please don’t hesitate to reach out to our customer support team. You can contact us through our website or via email at [email protected].
Thank you for choosing FabricNX Store. We appreciate your business and are committed to delivering your fabric orders safely and efficiently. Happy shopping!